FAQS

FAQS

Email:
Shipping/Delivery:
info@hollerose.co

Order enquiry:
sales@hollerose.co

Custom Couture Enquiry: info@hollerose.co

Press + Events: info@hollerose.co

Business/Wholesale Inquiries: info@hollerose.co

What are your size options?
Click Size Chart.

How do I know if my new item will fit?

Every item on hollerose.co has a size guide and fit recommendation on the product page. For a specific size query, please contact our Customer Service team. If the item you order doesn’t fit you, please be assured you can return it using our returns service. Please refer to our Return Policy.

 Do you ship internationally?

Yes. Please allow 10 – 14 working days to process your orders excluding.  For Express or Custom orders, send an email to info@hollerose.co. We will also send regular email updates about the status of your order and delivery.   Orders are fulfilled using DHL. Below is our shipping prices for every continent around the world:

Shipping Cost

Nigeria – $7
Rest of Africa – $39
Australia & Asia – $42
Central & South America – $49
Europe – $35
North America – $39

The tracking number provided on dispatch for International deliveries can only be used on the applicable general post website of the country of delivery.

Do you make special orders?
– We make custom couture (special event dresses) upon request